Shipping Information

We offer free standard shipping on orders $99 or more. This free shipping option will automatically appear on qualifying orders. Offer valid on orders of $99+ after discounts are applied (excluding taxes and shipping charges).

We offer $6.95 flat-rate standard shipping on all other orders. Expedited two-day shipping is $19.95, and expedited one-day shipping is $29.95.

 

Service	Days from Order Date
Standard	5 - 10 Business Days
Expedited Two-Day	2 - 3 Business Days
Expedited One-Day	1 - 2 Business Days

PROCESSING TIME

Delivery time is determined from the date the order is shipped. Most orders ship the following business day, excluding weekends and federal holidays. Expedited orders placed after 12:00 noon CST will ship the next business day, given item availability and payment verification.

ORDER TRACKING

Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will be active within 24-hours. Deliveries do not require a signature at the time of delivery and will be left at the location if no one is present. Please note Jones New York will not be responsible for delivery delays due to unforeseen circumstances beyond our control, such as carrier-related issues, severe weather, natural disasters, or strikes.

PARTIAL SHIPMENTS

Some items within your order may ship separately. However, you will never be charged more for shipping and handling than what appears at checkout.

INTERNATIONAL SHIPPING POLICY

We ship to the 48 contiguous United States, Washington DC, Hawaii, and Alaska.